Contact
We're a small, family-owned shop, and every message is read by a real person who knows our stones. Whether you have a question about an order, want help choosing a crystal, or are dreaming up a custom piece, we'd love to hear from you.
How We Can Help
- Order questions: tracking, changes or anything that arrived damaged or incorrect. Please include your order number so we can help faster.
- Choosing a crystal: tell us your intention, zodiac sign or who it's for, and we'll suggest a few stones. You can also browse our Crystal Gift Guide or How to Choose Your First Crystal.
- Genuine stones: questions about where a stone comes from, how it was cut, or how to tell real from fake (see our guide to spotting fake sugilite).
- Custom jewelry: share your idea and we'll talk through gemstone, setting and finish. Start on our Custom Crystal Jewelry Design page.
- Crystal care: cleansing, charging and storing your stones. Our cleansing and charging guide covers the basics.
Quick Answers
Many common questions are already answered on our FAQ, Shipping Policy and Return & Refund Policy pages.
Send Us a Message
Use the form below or email us at info@myauragemstones.com. Photos are welcome, especially for custom requests or if something arrived damaged.